Refund policy

Returns & Quality Guarantee

Every CHOGORI piece is printed to order just for you. That keeps our prices fair and means nothing goes to waste, but it also means we can't restock returned items. Here's exactly how it works, in plain terms.

The short version

  • Arrived damaged, defective, or misprinted? We'll send you a free replacement.
  • Changed your mind or ordered the wrong size? All sales are final, so please check the size guide before ordering.
  • Not sure about your size? Email us before you order and we'll help you pick.

Quality guarantee

If your item arrives with a manufacturing defect, damage, a printing issue, or any other quality problem, contact us as soon as possible after it arrives. We may ask for a photo so we can see the issue. If the item doesn't meet our standards, we'll send you a replacement at no additional cost.

Replacements are subject to availability. If the exact item is no longer available, we may offer a similar alternative.

Final sale

Because each item is made to order, we don't accept returns or give refunds for change of mind, incorrect sizing, or personal preference. Every product page has a full size guide with measurements in inches and centimeters. Our tees and hoodies have a loose, oversized fit.

What isn't covered

The quality guarantee doesn't cover normal wear and tear, damage from improper washing or care, or accidental damage. For best results, follow the care instructions on the product page (wash at 30°C/86°F on gentle, tumble dry low, don't iron over the print).

How to reach us

If something's wrong with your order, contact us first through our contact page. Please don't send anything back without instructions from us.

Our goal is simple: if something we made isn't up to standard, we'll make it right.