Refund policy
RETURN & QUALITY POLICY
At CHOGORI, we stand behind the quality of everything we make. Each piece is inspected before it leaves our hands, but if your order arrives with a manufacturing defect or does not meet our quality standards, we want to make it right.
NO REFUNDS OR RETURNS
All CHOGORI sales are final. We do not accept returns or offer refunds for purchases based on change of mind, incorrect sizing, or personal preference.
Please review product descriptions, sizing information, and measurements carefully before placing your order.
QUALITY GUARANTEE
If your CHOGORI item arrives with a manufacturing defect, damage, printing issue, or other quality problem, please contact us as soon as possible after receiving your order.
We may ask you to provide photographs or other information so we can assess the issue.
If we determine that the item does not meet our quality standards, we will send you a replacement at no additional cost.
Replacement items are subject to availability. If the exact item is no longer available, CHOGORI may offer an appropriate alternative.
EXCLUSIONS
Our quality guarantee does not cover normal wear and tear, damage caused by improper washing or care, accidental damage, or changes to the product caused by normal use.
For best results, follow the care instructions provided with your garment.
CONTACT
If there is a problem with your order, please contact CHOGORI before sending anything back. Do not ship an item to us without receiving instructions first.
Our goal is simple: if something we made isn't up to standard, we'll make it right.